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Cristian Dordea

Dec 22, 2023

Ways to categorize AI/ML projects for business with examples Copy

Exploring the Diverse Applications of AI and ML in Modern Business


  • Understanding the diverse categories of AI and ML projects in an enterprise is more than just academic knowledge. It's about grasping the full potential of AI to transform every aspect of business operations

  • These categories are beneficial, as they inform later discussions about various delivery methodologies

  • As always, see AI for Business News You May Have Missed at the end of our newsletter


Hello Agile Enthusiasts and AI/ML Innovators!

To better grasp the variety of AI and ML projects that add value in an enterprise setting, we will categorize them in this newsletter. Understanding these categories is beneficial, as it informs our later discussion about various delivery methodologies. The categorization of AI projects is also important when discussing the different types of delivery methodologies, since different approaches of delivery are used based on the AI type of project.

In an enterprise setting, AI (Artificial Intelligence) and ML (Machine Learning) projects can be categorized based on various factors such as their application, complexity, and the business functions they impact. Let's take a look at some of these categories.

1. Exploratory or Research Projects: These are the frontiers of innovation, where we push the boundaries of what's possible with AI/ML. They are experimental and often don't have immediate business applications, but are crucial for long-term growth and discovery.

For example AI for Climate Change Modeling and Mitigation. Applying AI to climate data to improve the accuracy of climate models, predict environmental changes, and propose effective strategies for mitigating the impacts of climate change.

2. Process Optimization Projects: Here, the goal is to enhance efficiency and productivity. AI/ML is the game-changer in automating routine tasks or improving supply chain management through predictive analytics.

Supply Chain Optimization can leverage AI to streamline supply chain operations, from demand forecasting and supplier selection to logistics and delivery. AI can identify inefficiencies, propose optimal routes, and predict potential disruptions.

3. Customer Engagement Projects: These projects leverage AI/ML to revolutionize customer experiences. This could involve chatbots, personalized marketing, recommendation systems, or customer behavior analysis.

For example, with AI-Enhanced Chatbots for Customer Support, you can train your chatbot on company services and offerings, so that interested customers can get initial information from the web chatbot. Another example could be Personalized Product Recommendations which ****utilizes machine learning algorithms to analyze customer purchase history, browsing behavior, and preferences to offer personalized product recommendations on e-commerce platforms. This enhances the shopping experience and can increase sales.

4. Risk Management and Compliance: In this category, AI/ML is increasingly used to identify and mitigate risks, and ensure compliance with regulations. This could includes fraud detection, credit scoring, and regulatory compliance monitoring.

Fraud Detection Systems for example can use AI algorithms to analyze transactional data in real-time to detect patterns indicative of fraudulent activity. This is especially crucial in sectors like banking, insurance, and e-commerce.

5. Data Management and Analysis: This involves handling vast data sets and gleaning actionable insights. This includes big data analytics, real-time data processing, and business intelligence applications.

For example, Automated Data Cleansing and Preparation is using AI to automatically clean, normalize, and prepare data for analysis. This process includes handling missing values, correcting errors, and standardizing formats, which are essential for accurate analysis. Businesses can use predictive analytics for internal decisions by implementing machine learning models to analyze historical data and predict future trends. This can be applied in areas like sales forecasting, market analysis, customer behavior prediction, and more.

6. Product or Service Innovation: This is where AI/ML helps create groundbreaking products or enhance existing ones. This can range from developing new AI-based features in software products to integrating AI into physical products.

This could be an AI-Powered Personal Health Monitor. A wearable devices that use AI algorithms to monitor vital health parameters in real-time, predict potential health issues, and provide timely alerts to users and healthcare providers.

7. Internal Tools and Automation: Projects aimed at improving internal operations, such as automating HR processes, optimizing resource allocation, or developing internal decision-support tools.

An example of this could be an AI-Powered Employee Onboarding Tool. This can use AI to automate and personalize the onboarding process for new employees. These tools can handle tasks such as document processing, initial training recommendations, and schedule management. Another example could be AI-Based Network and IT System Monitoring**.** For this, AI tools can be implemented to monitor the health and performance of IT systems and networks, predict potential issues, and automatically initiate preventive measures or alerts.

8. Enterprise Integration Projects: This involves embedding AI/ML into existing enterprise systems (like ERP or CRM) to enhance their functionality. These projects typically involve close collaboration between data scientists, IT professionals, and domain experts to ensure that AI/ML integration adds tangible value to existing systems and workflows.

One way this could be used is Intelligent Workflow Routing, using AI to intelligently route tasks and workflows based on employee workload, skillsets, and availability, thereby optimizing the distribution of work across teams.

Another example could be AI-Driven Data Integration Platforms. These can use AI to integrate data from various sources, including cloud-based systems, on-premises databases, and third-party applications. AI algorithms can help in cleansing, transforming, and consolidating data, ensuring consistency and accessibility across the organization.

In conclusion

Understanding the diverse categories of AI and ML projects in an enterprise is more than just academic knowledge. It's about grasping the full potential of AI to transform every aspect of business operations - from pioneering new frontiers in climate change modeling to optimizing supply chains and enhancing customer interactions. Each category, be it process optimization, customer engagement, or risk management, presents unique challenges and opportunities. By tailoring Agile delivery methodologies to these specific AI project types, enterprises can not only streamline their operations, but also unlock new levels of innovation and efficiency. This knowledge is crucial for anyone looking to lead or contribute to AI-driven initiatives in today's rapidly evolving business landscape.

Stay tuned as we delve deeper into these topics in future discussions, offering practical insights and real-life examples to guide your journey in harnessing AI's transformative power in your organization and most importantly how to manage these types of projects towards a successful implementation in an enterprise.

Generative AI for Business News You May Have Missed
  • New OpenAI safety team will have power to block high-risk developments

    OpenAI today announced a new safety plan that will give its board of directors veto power to overrule Chief Executive Sam Altman if it considers the risks of the AI being developed to be too high. (read more)

  • Guardrails are coming for AI, and antitrust finally bites Big Tech

    Even as new funding of artificial intelligence companies keeps on coming, new guardrails on the behavior of generative AI models are getting put in place as well, as we saw moves this week both by companies and by governments. (read more)

  • Intel debuts AI-accelerated Core Ultra and 5th Gen Xeon chips to enable AI to run in any location

    Intel Corp. is doubling down on its efforts to power artificial intelligence in any location with the launch of its new Intel Core Ultra family of mobile processors, which are the first to be built on its most advanced, Intel 4 manufacturing process. (read more)

  • OpenAI inks content licensing deal with Axel Springer

    OpenAI will license news content from Axel Springer SE, the parent company of Politico and Insider, to improve its large language models. (read more)

  • Dynatrace: Organisations embrace AI, yet face challenges

    Research from Dynatrace sheds light on the challenges and risks associated with AI implementation. (read more)

  • Microsoft's Phi-2: The surprising power of small language models

    Microsoft's Machine Learning Foundations team has developed a new small language model (SLM) named Phi-2, which has demonstrated impressive reasoning and language understanding capabilities (read more)

  • Google’s most capable AI, Gemini, is now available for enterprise development

    Google has announced that its powerful generative AI model, Gemini, is now available to enterprises for app development, with the Pro version accessible via API (read more)

  • Salesforce strengthens AI play with vector database support, enhanced Einstein Copilot

    The features will make their way into the Einstein 1 Platform that brings all the elements together, right from the Data Cloud and Copilot to CRM apps and the Copilot Studio for building AI-powered apps. (read more)

  • Atlassian welcomes AI to the team

    AI capabilities are now generally available across Jira Software, Confluence, Jira Service Management and more. (read more)

AI Training & Certifications
  • Andrew Ng Founder of DeepLearning launches AI for Everyone course:

    AI for Everyone”, a non-technical course, will help you understand AI technologies and spot opportunities to apply AI to problems in your own organization.


  • New 1h course by WhyLabs on Quality and Safety for LLM Applications course:

    This class shows you how to mitigate hallucinations, data leakage, and jailbreaks. Incorporating these ideas into your development process will make your apps safer and higher quality.

  • Introduction to Artificial Intelligence (AI) by IBM on Coursera

    In this course you will learn what Artificial Intelligence (AI) is, explore use cases and applications of AI, understand AI concepts and terms like machine learning, deep learning and neural networks.

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